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Sorry we couldn't be helpful. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Use the same email you use on StubHub. On the Review page, click the List Tickets button to finish. On the review page, click the Transfer button to send the tickets. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) All rights reserved. Yes You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. AXS handles payment and delivery so buyers and sellers never interact with each other. Do you know what number you used to contact AXS? Then your friends can get in with their own phones using the AXS app. You will enter your community username and new password and done! (*If you can't remember your password, tap. Tap the gameyou are attending tap View All to see more games. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Customer service all the way to your seat, 2000-2022 StubHub. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Does anyone know how to do it through axs?? No. Thanks! My tickets are in The O2 Venue App, what does this mean? Its up to you! When I sell tickets, do I have to deal with the buyer? Most mobile transfer tickets will not be immediately available. Can seats be transferred to someone who doesnt have an AXS account? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Otherwise you have until your friend creates an account to cancel the transfer. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. How do I accept and access tickets sent through AXS? Sorry we couldn't be helpful. Have been on hold 3+ hrs. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Open the App and sign in to see your tickets. Enter the recipients first name, last name and email address, or select from a list of. A full-service national event ticket marketplace. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Click the Transfer button next to the event in your AXS account. totally rinky dink. After the switch, you will enter the email address you use to access the community in order to reset your password. Bought tickets for a group? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Official Tickets and Your Source for Live Entertainment | AXS.com If they already have an AXS account set up the tickets will go in their account automatically. How do I use the Rockets App to enter the building? The game is in 36 hours. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Your AXS Mobile ID ticket will now show up. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. AXS being buggy with the resale tickets : r/Tipper - reddit How will I know if my transfer was successful? You've been successfully subscribed - thanks! Browse your upcoming events and tap the ticket icon for the game or event you would. Step 1: Download and Login into MLB Ballpark App. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Site Map | The tickets will be delivered to the buyer automatically. Can anyone help? Trying to sell/transfer HS tickets on AXS In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Flew in for this show. What is AXS Official Resale and where do the tickets come from? I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). This will bring you to the page to confirm the correct email associated with the order. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Select the tickets to transfer and enter the recipient's information. Cookie Notice Bought ticket and then they weren't available from the seller. How do I accept my Mobile Electronic Transfer tickets using the MLB The event staff will scan this digital barcode to let you and your party into the event. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Use of this website signifies your agreement to our. I can't see my tickets in the AXS app - AXS Help Centre If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. I bought two tickets to a New York Islanders game at Nassau Coliseum. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Open the App and sign in to see your tickets. AXS Mobile ID Ticketing FAQs | T-Mobile Arena When listing tickets, you decide how long your listing will be available for others to buy. I was never able to get ahold of SH again. If you see a Sell button next to your tickets in your account, you can sell them! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you already have an AXS account, the tickets will be transferred to your account automatically. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Ability to transfer and/or sell tickets varies by show and is subject to change. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. AXS | Complaints | Better Business Bureau Profile may not be valid. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. It depends. Transfer Tickets - AXS Help Center When I buy tickets, do I have to deal with the seller? and need to send them to a friend, transfer the tickets through your AXS account. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! What are my options here? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. To login, use the same email address you used when purchasing your tickets. You will enter your community username and new password and done! AXS Mobile ID - FAQ - Fox Theater it must be some garage shop with three programmers. Updated a few days later TL;DR: Call the merchant that issued the tickets. Theyll just have to create an AXS account to claim their tickets. Easy! There has to be some way, right. Hey guys, I just joined this group so if this isnt allowed lmk. AXS App FAQ | Crypto.com Arena The concert is tomorrow. When will I receive my tickets? - SeatGeek And you're done! In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? On the review page, click the Transfer button to send the tickets. When its time for the event, they can open the app to show their tickets on their phone. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Yep! How do I accept and access mobile transfer tickets? - SeatGeek Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy. Can seats be transferred to someone who doesnt have an AXS account? You'll then be asked to review the transfer. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Did you find it helpful? Yes. Solved: Cannot see tickets in AXS App - StubHub Community AXS Mobile ID allows for convenience, flexibility and security. 2021 Vivid Seats Ltd. All rights reserved. The game is in 36 hours. If you see a Sell button next to your tickets in your account, you can sell them! The tickets will be delivered to the buyer automatically. You may also review your transfers and purchase history at AXS.com. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). After completing the account information, you may buy, sell or manage any seats in your account. All Rights Reserved. After completing the account information, you may buy, sell or manage any seats in your account. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. On the review page, click the Transfer button to send the tickets. Otherwise you have until your friend creates an account to cancel the transfer. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Theyll just have to create an AXS account to claim their tickets. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. AXS Tickets app not working? crashes or has problems? - JustUseApp Show the ticket in the App at the entrance and get them scanned to enter. If they already have an AXS account set up the tickets will go in their account automatically. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. I have a problem with AXS Tickets Are you having issues? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics When your tickets sell, youll receive an email informing you of the sale. Tickets Not Showing Up In AXS Hello! For more information, please see our Select the tickets to sell, and then set your price and selling options. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Customer service all the way to your seat, 2000-2022 StubHub. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Have screenshots and stuff with timestamps to also prove this is a thing. Never. Can I have multiple tickets on one phone? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Try to contact them on their Twitter account. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) I purchased 2 tickets through stubhub January 2020. Use the same email you use on StubHub. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. I followed the directions of creating a AXS account via the email address that they sent me the email. They assured me that the tickets would be transfered once they got ahold of the seller. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Here we are. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Your Privacy Choices | Follow the steps below to access the tickets: Did you find it helpful? After the switch, you will enter the email address you use to access the community in order to reset your password. It depends. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Transferring AXS tickets to a friend : StubHub Present the scannable QR code at the door for entry to Toyota Center. We are changing the way you register and sign-in to the StubHub Community. Its up to the promoter, artist, or team if you can sell tickets or not. Now we just want to get rid of them ugh. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Nope. Copyright Click the Sell button next to the event in your AXS Account. Remember, your friends can always transfer tickets back to you. Tap View to access the barcode and scan in for entry. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Click the 'Transfer' button and your guest will receive a notification via . and our The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. When its time for the event, they can open the app to show their tickets on their phone. Reddit and its partners use cookies and similar technologies to provide you with a better experience. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). SOLD TICKETS VIA AXS MoneySavingExpert Forum We bought the tickets through AXS and we have no clue how to sell or transfer them. If they already have an AXS account set up the tickets will go in their account automatically. Review listing information and choose Credit Card for payout. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Is there any way to get any assistance? Did you find it helpful? Ask the Community Contact Support After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. They said they would get in contact with the seller and have the tickets transferred over. 2023 At this point, you should see your tickets in the MLB Ballpark app. Tap Tickets Tab (pull down on the screen to refresh if necessary). AXS handles payment and delivery so buyers and sellers never interact with each other. What are my options here? After logging into the app, verify the tickets are available in the app. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Select the tickets to transfer and enter the recipient's information. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Tickets Not Showing Up In AXS - StubHub Community Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Tix originally purchased Spring 2020, was postponed until today 7/31/21. I am having trouble "accepting" my Electronic Transfer - Support Tickets Seat numbers it lists 13-16 ? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Yes No Still Need Help? Go into the app, look at the ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you already have an AXS account, the tickets will be transferred to your account automatically. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. If your friend already has an AXS account, the tickets will be transferred instantaneously. StubHub told me to call AXS and let them know this was due to the show being postponed. Help us improve this article with your feedback. Why did the venue decide to use AXS Mobile ID? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Click the Sell button next to the event in your AXS Account. Many fans find it best to TRANSFER the seats to their guests prior to the event.